Physicians and dentists (who bill the public plan)
- You cannot charge or collect access fees, including any extra amount on top of the public payment, or any fee that is a condition to receiving an insured service, or a fee for faster access.
- First violation: the Minister must send a written warning. Second: must refer the matter to your professional college (regulator). Third or later: the Minister must deem you “opted out” of the public plan for a period (meaning you cannot bill the plan during that time).
- If you know a patient is being charged an access fee, you will not be paid by the government for that insured service.
- You can still charge for non-insured services where permitted, but you cannot make those payments a condition for receiving insured care.
Clinics and companies that employ or contract physicians
- You cannot charge access fees or offer paid faster, preferred, or exclusive access to insured services.
- First violation: written warning. Second: notice that a third violation will end your agreement with the government. Third or later: the agreement is terminated.
- If you know a patient was charged an access fee, you will not be paid for the insured services provided.