Households (EI claimants)
- You appeal Commission reconsideration decisions to the new Board of Appeal within 30 days of when the decision is sent to you; extensions are possible up to 1 year (Clause 3).
- You may choose the hearing format (for example, in person, phone, or video), and hearings are held in your region unless regulations say otherwise (Clause 3).
- If you must attend a hearing, you may be reimbursed for travel or living costs or be paid an allowance (including for lost pay), if warranted under regulations and at Treasury Board rates (Clause 3).
- If you win at the Board and the other side appeals, your EI benefits continue during the appeal and are not recovered later, except in narrow cases (e.g., certain disentitlement appeals filed within 21 days) (Clause 33; Employment Insurance Act s.114(1)–(2)).
- The Board cannot decide constitutional issues (for example, Charter questions). If that issue matters in your case, it can be raised at the Appeal Division, which may hear new evidence on that point (Clause 13; Clause 3).
- If you miss contacts from the Board and your appeal is deemed abandoned, you may apply to reopen it if the Board failed to observe natural justice or your circumstances were beyond your control; you must apply within 30 days after those circumstances end (Clause 3).
- You may be represented by a representative of your choice, at your own expense (Clause 3).
Representatives and advocates
- Appeals from Board decisions to the Appeal Division must be filed within 30 days; no “leave to appeal” is required for EI cases (Clause 13).
- Grounds of appeal are limited to jurisdiction/natural justice errors, errors of law, perverse or capricious findings of fact, or a remaining constitutional question (Clause 13).
- For non‑EI cases at the Tribunal’s General Division, leave to appeal remains required; those appeals are heard “de novo” (afresh) (Clauses 14, 20).