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Quebec Sets New Telework Rights and Costs

Full Title: Bill amending the Labour Standards Act to regulate the practice of telework

Summary#

  • This bill would set clear rules for telework (working from home) in Quebec’s labor standards law. It gives most workers a right to do some of their hours from outside the workplace when their job allows it. It also sets limits, cost sharing, privacy rules, and a way to settle disputes.
  • Key changes:
    • Workers could telework up to 40% of their hours if the job can be done remotely.
    • Employers could require up to 40% telework for new hires if this was stated at hiring and used within three months.
    • More than 40% telework would be allowed only by mutual agreement or, if the employer wants to require it, with approval from the CNESST (Quebec’s labor standards agency).
    • Each worker (or union) and employer would agree on a telework plan that sets duties, schedules, and limits.
    • Employers must cover necessary costs (at least internet, ergonomic gear, and training): 50% if the worker chooses telework, 100% if the employer requires it at hiring.
    • Employers could not use monitoring software; they may visit the home workspace only with consent, 24-hour notice, and between 9 a.m. and 5 p.m. Employers must publish a telework policy that includes a right to disconnect and supports for victims of domestic violence. Disputes could go to the CNESST and then to the labor tribunal.

What it means for you#

  • Workers

    • You could work from home up to 40% of your hours if your tasks can be done remotely.
    • When teleworking, you can set your own schedule unless clear, legitimate business needs are listed in your telework plan.
    • If you choose to telework, your employer must pay 50% of necessary costs, like part of your internet, ergonomic equipment, or training. If the employer requires telework at hiring, they must pay 100% of those costs.
    • Your employer cannot use spyware or other monitoring software to track you. They can visit your home workspace only with your consent, with 24-hour notice, and during daytime hours.
    • Your workplace must have a written telework policy. It must cover the right to disconnect, how to use work tools, and support if you face domestic violence.
    • If you think the rules or your telework plan are not being respected, you can file a complaint with the CNESST. A labor tribunal would decide within a set time if the case goes that far.
    • Note: This right applies only if your job can be done remotely. Some jobs will not qualify.
  • New hires

    • An employer may require up to 40% telework if they told you at hiring and apply it within three months. This does not apply to people hired before the law takes effect.
  • Unionized workers

    • Your union and employer would agree on a telework plan for your workplace. The plan must spell out any needed schedule limits.
  • Employers

    • You must create and share a telework policy and agree on telework plans with workers or their union.
    • You cannot use employee monitoring software. You may request home visits only with consent and notice.
    • You must reimburse telework costs as set in the bill and in the telework plan.
    • To require more than 40% telework, you need the worker’s or union’s agreement, or approval from the CNESST based on your sector.
    • You should define any legitimate operational limits on schedules in each telework plan.

Expenses#

Estimated public fiscal impact: No publicly available information.

  • Employers would face ongoing costs to reimburse telework expenses (50% when worker-initiated, 100% when employer-required at hiring) and to set up policies and plans.
  • The government may face added costs for the CNESST and the labor tribunal to handle complaints and to make regulations.
  • Workers may save commuting time and costs; workers who choose to telework may still pay part of home setup costs.

Proponents' View#

  • Gives most workers a clear, predictable right to some telework, improving work-life balance and cutting commute time and costs.
  • Sets fair cost sharing: workers pay part when they choose telework; employers pay all when they require it.
  • Protects privacy by banning monitoring software, while still allowing consent-based visits when needed.
  • Requires a written policy and plan, including a right to disconnect and support for domestic violence victims, which can improve health and safety.
  • Keeps flexibility: more than 40% telework is possible by agreement or when approved for sectors where it fits.

Opponents' View#

  • A fixed 40% rule may not fit all jobs or teams and could limit how employers organize work.
  • Creates new costs and paperwork for employers, especially small businesses, to write policies, negotiate plans, and reimburse expenses.
  • Banning monitoring software may hinder quality control, data security, or productivity tracking in some roles.
  • Vague terms like “if the job allows it” and “legitimate operational limits” may lead to more disputes and complaints.
  • Flexible self-set schedules could make coordination and customer service harder if not managed well.
  • Home visits, even with consent, may feel intrusive or pressure workers to agree.

Timeline

May 1, 2025

Présentation

Labor and Employment
Technology and Innovation