Businesses and organizations (phone and internet providers, banks, hotels, airlines, hospitals and clinics, schools, employers, social services, CCTV operators):
- You may be ordered to give the RCMP copies of records that could help find a missing person. This can include contact details, phone/text and location data, GPS, video, attendance, travel and accommodation, employment, child and family services, health, and financial records.
- In urgent cases, you may receive a written emergency demand from an RCMP member without a court order and must provide the specified records as soon as practicable. If you cannot find them, you must promptly give a written description of the efforts you made.
- With the member’s consent, you may provide the information orally instead of copies.
- Failure to comply without a reasonable excuse can lead to fines. Corporations can be fined up to $25,000; individuals up to $10,000.
Property owners and occupants:
- The RCMP may be authorized by a justice to enter a named place (including a home) to find a missing person if needed for the person’s safety. Entry is normally between 6 a.m. and 9 p.m., unless a justice allows another time for safety reasons. Reasonable force may be used to carry out the order.
Individuals whose information may be in records:
- Your information (including health or financial details) could be disclosed to police under a court order or an emergency demand if it is likely to help find a missing person. This Act applies even if other privacy laws would say otherwise.
- People whose information was produced under an emergency demand must receive notice, in the manner set by regulations. Details of timing and method are not in the Act.
- The Act does not force disclosure of privileged information (for example, lawyer‑client communications).
Relatives and friends of a missing person:
- Police may be able to act more quickly to locate the person. If the person is found, police may share only minimal information with the public, unless the person consents.
- If the found person consents, police can share information to help connect them with a spouse, family, friends, or acquaintances.
- If the found person is a minor, police may share information, including location, without the minor’s consent if they reasonably believe it is needed to protect the minor’s safety (subject to regulations).